1. Introduction
Kata Travels India (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the personal data of our clients and website users.
2. Information We Collect
We may collect the following types of personal information:
- Full name, contact information (email, phone number, address)
- Passport and identification details
- Travel preferences and requirements
- Payment and billing information
- Emergency contact information
- Feedback, testimonials, and communications
3. How We Use Your Information
We use personal data to:
- Manage and confirm bookings and travel arrangements
- Process payments and issue invoices
- Provide customer service and respond to inquiries
- Share trip updates, confirmations, and logistical details
- Improve our services and gather feedback
- Send promotional emails (with opt-out option)
4. Sharing Your Information
We do not sell or rent personal information. We may share your data with:
- Travel service providers (hotels, airlines, guides, insurance companies) solely for operational purposes
- Government authorities when required by law
- Third-party tools or platforms used for booking or customer service, under confidentiality agreements
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined above, or as required by legal obligations.
6. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Withdraw consent for marketing at any time
- Request deletion of your data (subject to legal or contractual obligations)
8. Cookies and Website Tracking
Our website may use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and ads. Cookies are small text files stored on your device that help us recognize repeat visitors, remember preferences, and understand user behavior.
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of the site.
Types of cookies we may use:
- Essential cookies: Required for website functionality
- Performance cookies: Help us analyze usage data
- Functionality cookies: Remember your preferences
- Marketing cookies: Track browsing behavior for promotional purposes